Academy President Assures “Changes Will Be Implemented” in Email to Members

Kevin Winter/Getty Cheryl Boone Isaacs

In the wake of the ultra-dramatic 89th Oscars, Academy president Cheryl Boone Isaacs has sent a note to Academy members, telling them “changes will be implemented to ensure this never happens again.”

In addressing what she calls “the rather chaotic ending of the show,” Boone Isaacs notes “the failure of PwC’s accountants to follow established protocols and their delay in immediately remedying the situation.” Adding that “PwC has accepted full responsibility for the error,” she reassures members that changes will be made to make sure nothing similar happens in the future.

However, rather than focusing on what went wrong, Boone Isaacs offers praise for how those affected dealt with the unforeseen event, citing “the professionalism of…